Affordable transportation without flight. Nice people working for us. Get to meet and network with AlaskanSubmitted: September 18, 2017
Re: generating more operating revenue:
1) Consider the Ferry as a public utility and as such, similar to the by-pass mail system, parts of Alaska "take the hit" for the good of the whole State functioning successfully. Or, 2) Perhaps the communities served (and this includes the SWest run) contribute additional earmarked funding. 3) Consider designing future ferries to reflect the increased numbers in cargo load, and the decreased numbers in passenger load. 4) Provide sufficient marketing/advertising (eg to AARP, Outside Magazine, or International Travelers) and provide better scheduling options as well as MORE AFFORDABLE/competetive prices for passengers. 5) Diversify use -- consider bidding out the bars to private enterprise as a money maker, or setting asides certain dates when the ferries can be rented out for lavish weddings/events, or offer an in-port ferry as a training site for State government, or use the Taku as a downtown Jnu site for legislative housing. These are just a sampling of diversification/creative uses of a valuable Alaskan resource...Submitted: September 14, 2017
Headed to the end of the season with a migration of snow birds, some locals and lot of tourists headed South. The AK reform project poses a question “What can be done to generate more operating revenue while still providing affordable service?” That begs the question is the system affordable for Alaskans? The tourist will spend whatever it takes to come to Alaska but the ordinary Alaskan might not have that disposable income but needs a trip for Medical or groceries,etc. of course the AK business owner benefits from the tourist because they will come no matter what may be less but always some. The system is the Greyhound of the sea paid for by taxpayers in all states but some of our operating cost are from the Alaska state budget. We must take our state residents interests to heart by reduced rates with convenient schedules. It can be run with better efficiencies in costs and run without cutting jobs. Job cutting is an economic killer,(voodoo economics) trickling down to every community in the state not just SE. The key to greater revenue is greater access for all but a heed toward the best interests of Alaskans while balancing the needs of public transport.Submitted: September 14, 2017
My family used the ferry from Bellingham to Juneau Aug 5th this was one of the best trips ever don't change anything.Submitted: September 11, 2017
I'm a lifelong Alaskan (61 years) but only since 2015 have I begun riding the AMHS. My wife and I wish we had done so years ago. We love the ferries. We think they are one of the best things the State of Alaska has done for its citizens. We urge state leaders to maintain the ferry system's funding.Submitted: September 10, 2017
I find it interesting that the first bulleted question is “What can be done to generate more operating revenue while still providing affordable service?” That question is based on the assumption that the ferry is affordable, while in reality it is being priced out of existence. In September, granted last minute, end of season, you can take a cruise from Victoria to Whittier for $150 less than you can ride the ferry as a walk on passenger from Bellingham to Whittier. Where the cost of the cruise includes a room and food, the ferry does not. You can fly roundtrip from Seattle to Anchorage roundtrip and rent a car for a week for much less than the cost of taking a vehicle on the ferry from Bellingham to Whittier. Travel between Whittier and Homer costs $662 for a 16 foot vehicle with driver or you can just drive for the cost of fuel in 3 to 4 hours. If you live in Sitka and want to take your car to Juneau to make a Cosco run, the roundtrip will cost you $408, if you live in Petersburg and would like to do the same thing, expect to pay $526.
If you are wondering why ridership is down, look at the prices. I have talked to many people who have told me that they would have loved to have taken the ferry but they were unable to justify the expense. I realize that the Marine Highway is expensive to operate, but it is also important to remember that it is the only road system in the state that brings in any of its operating costs, with the exception of the Whittier tunnel (but much of the revenue brought in by the tunnel fees is from ferry passengers).
Instead of promoting ridership and the ferry experience, amenities have gone away. The idea that the bars could not bring in revenue is ludicrous. I believe it was a tactic to do away with PCN numbers and give the appearance of cutting labor costs, instead it has taken away a revenue source and has had a negative effect on passenger experience.
The Alaska Class(less) ferries will continue to take away from the ferry’s practicality and appeal. Those ferries may work alright for the Haines/Skagway/Juneau run, but the idea of those ships replacing mainliners feels like yet another way to sabotage the Marine Highway. They basically give away the revenue from rooms and food (neither of which are cheap) and the idea of operating as day ships coming from Prince Rupert will further cut ridership. If you want to get to any port other than Ketchikan you are not going to want to disembark, get a hotel room and wait for your ride to continue. It will not be worth the time or money and ridership will further decrease.
The Marine Highway is essential for many coastal communities, while it also brings travelers to the rail belt. I urge you to look harder at ways to increase ridership rather than cutting services.
Possible ideas as to how to increase ridership:
Lower prices for walk on passengers
Offer discounts for last minute bookings on under booked segments
Possibly do something like Alaska Air’s 49ers club and give various discounts to Alaskans
Submitted: September 07, 2017
I am responding to the postcard-sized request distributed on the Malaspina this summer. I am a "displaced" Alaskan, have used the ferries since the days of the old Chilkat between Juneau and Haines, and now travel by ferry once a year. These are y suggestions in response to the above questions.
It was a big mistake to shut down the bars on the ferries. Bars are big moneymakers, and they were also congenial social spaces for conversation and music. Why has the state adopted prohibition?
There is inadequate publicity about the ferries. I talk with people about the ferries frequently, and my conclusion s that most people outside don't even know that they exist, let alone that they are a good alternative to cruise ships (smaller, less expensive, friendlier, you get to meet real Alaskans, you can get on and off at different towns, you can set up your tent--these are just some of the attractions that good publicity should include. People who wouldn't go to Alaska if they thought the had no options but the cruise ships would reconsider if they knew about the ferries.
There does seem to be a need for big-time maintenance. We were on the Columbia in July 2015 when it sat in Auke Bay for three days. It was astonishing, considering the importance of the ferries to the economy, that we werewaiting for parts and personnel to be sent up from Seattle! What kind of commitment does that represent? I want to add that the personnel on the Columbia were wonderful during this delay, no complaints there.
Finally, allow me to suggest that Alaska would really benefit from restoring the income tax. Not only the ferries, but other infrastructure and programs--think about it, people--it's possible to have a fair tax that will support the things that make Alaska truly great.Submitted: September 05, 2017
I rode the Malaspina from Bellingham to Ketchikan. It was a wonderful trip, except for the food. It was abysmal. The ferry system should reconsider reopening the bar on longer trips. It could be a profit center.Submitted: August 31, 2017
A big thank you to the whole crew for a delightful trip from Bellingham to Haines. Special thanks to John Morris, part of the car deck crew. He was behind us in the grocery store line in Ketchikan and kindly offered us and our heavy bags a ride back to the Malaspina. He took us on a quick tour of the city too, showing us the beautiful totem poles. Really above and beyond the call of duty. Thanks, John. Judy Davis, her friend Lacey, and our bags of groceries!Submitted: August 29, 2017
It is so targeted to tourists that we locals are frustrated that the high costs and inability to get a summer reservation or even find a seat in the lounge when we do travel discourages locals summer vacation travel. 1)Stop telling the legislature that the fares are consistent with AK Airlines. Only true for passenger rate, and misleading as the trip to PR Rupert/Bellingham adds food and stateroom; 2)the auto fare to those ports in winter is unreasonable. Last two winter trips we took to Pr Rupert each had 3 cars on it...reduce the frequency to Bellingham and Pr Rupert in the winter. We felt money was wasted with full crews and only a handful of passengers and so few cars. We traveled south for medical treatment, but would have adjusted to the ferry schedule if it ran less often. We chose Pr Rupert over the high cost to Bellingham, risking the bad roads. (Headed to Texas.) 3)When running in the winter out of state, lower fares will increase number of passengers & autos, food and stateroom purchases...you are going anyway why not sell space at a reduced rate? 3 cars at $2K or 12 cars at $1500? 4)Winter rates for unaccompanied vehicles should match or be slightly lower than what the barge charges from Seattle. that increases revenue without the work of food/staterooms. 5)the food quality has declined year around (just returned from a summer trip using ports Skagway & Haines and Juneau; appears to be a prep/process problem over freshness. From now on, we will carry our own and heat it in the microwave instead of buying - suggest fewer menu options and better prep/payment process is needed. A huge line up with only one cook, one server, and one to collect payment...food was undercooked, then cold by the time we made it thru the line to pay. Perhaps a second line to pay for uncooked items. 6) Also, enforce the rule that CREW cannot get the best and first pickings of the specials unless they pay. Specials are the highest priced and should be left for those paying. I was second in line when cafeteria opened and the special was gone! Fed to crew, per the cook! Person in front of me and two behind me planned to buy the special. What remained was dried up and looked gross from being prepared hours before opening, and we all passed in favor of a bowl of canned chili. Food prep, delivery, and payment processes need improving which will increase purchased food/revenues. 7)UGH - the legislature! So frustrating that they don't see it as a highway vs a money producer. Other state highways do not need to produce a profit. My best suggestion is to elect new and get the old legislators out! ESSENTIAL service is at least weekly throughout the SE communities. Those are relatively short trips, but at least quality food service with a very limited menu should be offered and would increase sales. While initially I opposed the fast ferry as it isn't viable in winter, I changed my mind and another one operating in the summer would boost use by locals in the summer and potentially offer more trips. Unfortunately, while it might increase revenue, it also means a huge upfront expense when the legislators don't support what we already have. I love traveling the ferry. I worry it will go away - thanks for letting me give suggestions.Submitted: August 29, 2017